About Student Solutions

About UsAbout Us

The Student Solutions team is happy to assist with any questions you may have about UWG!

We aim to be a one-stop resource for student success by offering personalized assistance to help students navigate their enrollment journey and achieve their academic goals. 

Below are some of the most common services Student Solutions provides:

• Registration Information
• Transcript Requests & Processing Information
• Enrollment & Degree Verification Information
• Assistance Understanding The Withdrawal Process
• Replacement Diploma Information
• Help With Address Changes
• Help with Name/Sex/Social Security Number Changes
• Graduation Application Inquiries
• Reviewing Student Account Holds 
• Bookstore to the Rescue Account Credit Explanations
• Assistance with Self-Service Banner navigation
• VA & Military Educational Benefits Information
• Advisor Contact Information Assistance
• Family Portal and FERPA Help
   

Feel free to reach out to us at studentsolutions@westga.edu for assistance. We’ll help answer your questions or guide you toward a clear next step. And remember, whether you're reaching out for the first time or the fifth, we're here for you every step of the way!